Terms & Conditions
Introduction
Welcome to All Star Distributors PTY LTD. By accessing our website (allstard.com.au) and purchasing products from our online store, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Information
All Star Distributors PTY LTD is a registered company in Australia, operating an online store for the sale of drinks and related products. By using our website, you confirm that you are at least 18 years old and legally able to enter into a purchase agreement.
2. Product Information
We make every effort to ensure the accuracy of product descriptions, images, and pricing on our website. However, we cannot guarantee that all information is free from errors. Product availability is subject to change without notice.
3. Orders and Payment
By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including pricing errors or stock limitations.
We accept payments via credit/debit cards and PayPal. All prices are listed in Australian dollars (AUD) and include applicable taxes unless otherwise stated.
4. Shipping and Delivery
We ship only within Australia using standard Australian shipping times, with delivery services such as Sendle. Estimated delivery times may vary based on location and courier services. Once your order is dispatched, you will receive a tracking number.
Please ensure that your shipping information is accurate and complete. We are not responsible for delays or undelivered orders due to incorrect addresses.
5. Returns and Refunds
You may return products within 14 days of receiving your order. Returns are only accepted if the product is unused, unopened, and in its original packaging.
Refunds: Only offered for faulty products (e.g., damaged or otherwise faulty items).
Exchanges & Store Credit: Available for other returns.
Return Shipping: Customers are responsible for return shipping costs unless the return is due to a fault or error on our part.
To initiate a return, please contact us at ph***@**********om.au.
6. Privacy and Data Protection
Your privacy is important to us. We collect and use your personal information in accordance with our Privacy Policy. By using our website and placing an order, you agree to our Privacy Policy.
7. Liability
We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products. Our total liability shall not exceed the amount paid for the disputed product.
8. Modifications
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our website implies acceptance of the updated terms.
9. Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising from the use of our website or purchases will be resolved in the appropriate Australian courts.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
All Star Distributors PTY LTD
Email: ph***@**********om.au
Phone: 0408777691
Website: allstard.com.au
Effective Date: 26 March 2025